Our Commitment to Your Privacy
At Agwas Cyber Cafe, we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Kenya Data Protection Act, 2019 and other relevant Kenyan laws.
We take your data security seriously and have implemented robust measures to ensure your information is protected at all times.
- Right to Privacy: Your personal data is processed lawfully, fairly, and in a transparent manner
- Purpose Limitation: We collect data only for specific, explicit, and legitimate purposes
- Data Minimization: We collect only the data necessary to provide our services
- Accuracy: We ensure your data is accurate and kept up to date
- Storage Limitation: We retain data only as long as necessary
- Security: We implement appropriate technical and organizational measures
Personal Information:
- • Name and contact details (phone number, email address)
- • KRA PIN, NSSF number, NHIF/SHA number (only when necessary for service delivery)
- • National ID number (for verification purposes)
- • Passport details (when applying for passport services)
Service Information:
- • Service requests and transaction history
- • Communication records (emails, WhatsApp messages)
- • Payment information (processed through secure channels)
Technical Measures
- ✓ End-to-end encryption for data transmission
- ✓ Secure servers with regular backups
- ✓ Firewall and intrusion detection systems
- ✓ Regular security audits and updates
Organizational Measures
- ✓ Staff training on data protection
- ✓ Strict access controls and authentication
- ✓ Confidentiality agreements with employees
- ✓ Data breach response procedures
Your Data Protection Rights
Under the Kenya Data Protection Act, you have the following rights:
1
Right to Access: Request copies of your personal data
2
Right to Rectification: Correct inaccurate or incomplete data
3
Right to Erasure: Request deletion of your personal data
4
Right to Object: Object to processing of your personal data
5
Right to Data Portability: Transfer your data to another service provider
6
Right to Lodge a Complaint: File a complaint with the Office of the Data Protection Commissioner